COVID-19 and your local Farm Source store

28 February 2021


With the Government confirming yesterday evening there are cases of COVID-19 in the community in Auckland, it is time once again for us to put the safety of our communities and loved ones first.

This means our stores in the Auckland region (specifically our Pukekohe, Waiuku, Albany, Helensville and Wellsford stores) will now move back to our contactless click-and-collect experience. Remember, you can still do everything you did before just online or over the phone:

  • To place an online order, please visit
  • To place an order over the phone, please either call your local store (details available at or call our service centre on 0800 731 266.
  • On farm deliveries will continue as normal and we will offer a contactless collection service from outside our stores (charges may apply).
  • Further, we are also stopping all on-farm visits from our technical teams for the next three days, with the exception of planned Farm Dairy Assessments - you can still contact any member of your local Farm Source team by phone for assistance.

Note, all other (non-Auckland) stores remain open to provide the products, solutions and great services that you are used to.

We’ve done this before and we will do it again – your support is hugely appreciated. We get a real kick out of serving you and are committed to helping you stay safe while we get you what you need.

From your local farm source team.

We still know what it takes and we’re still here to support, just through technology.