COVID-19 and your local Farm Source store

21 September 2021

SHOPPING WITH US

As the Government has announced, Auckland is moving to Alert Level 3 at 11.59pm on Tuesday 21st September, with the remainder of the country at Level 2.

So, here's a quick reminder of the key changes for Alert Levels 2 and 3:

Farm Source Stores

For stores in Alert Level 3, our contactless click and collect service continues and we're re-introducing a Saturday collection service now we can safely provide some extra support for the team. We would appreciate if you could place your orders for Saturday by 4pm on Friday and the service is available until each collection slot has been allocated.

As a reminder:

  • To place an order, please visit our website, call your local store or contact our service centre on 0800 731 266.
  • On farm deliveries will continue as normal, subject to availability (charges may apply).

For those in Level 2 the safety of our teams, customers and communities remains a top priority and we are going to play it safe by following some simple guidelines, in line with Government advice. Everyone in store will need to wear a mask, scan or sign in, and keep 2 metres apart - just like at the supermarket. Click and collect is still available for those who prefer and regular Saturday trading will resume.

On-farm Visits

On-farm visits are restricted to supporting critical requirements only at Alert Level 3. If you do have an urgent requirement on-farm, please get in touch with your local Farm Source team member.

If you're outside the Auckland region and in Level 2, on-farm visits are back on again.

Thanks for your continued support, stay safe everyone and remember to wear your mask!

From your local Farm Source team.